• Your appointment will go for at least 1.5 – 2 hours. Please allow yourself enough time to be here. Due to the nature of Ophthalmology appointments, the doctor can be running behind due to emergency patients or patients who require additional time for their condition.
  • Our Orthoptist will see you before the doctor and check your vision and pressure and if required will put dilating drops in your eyes to allow the doctor to look at the back of your eyes and complete a thorough examination. These drops will cause your near vision to be slightly blurred and you may be sensitive to the light for which we recommend to bring some sunglasses with you.


  • We require a referral letter from a doctor or optometrist for your visit. If your doctor or Optometrist has not forwarded one to us directly, please bring a hard copy and any scans or images along with you for our doctor to view.
  • Your current Spectacles
  • A list of your current medications and eye drops
  • Any medical history from your GP or other specialists that may be relevant to your eye condition
  • Medicare card, pension, concession or healthcare card, Vet Affairs card and private health fund card


  • Estimated pricing will be provided to you prior to your appointment or at the time of consultation to ensure you are aware of our fees and are happy to proceed with any additional tests that the doctor suggests for you. Our doctor will only suggest additional scans or treatment if required and will use the results of these scans to assist with your diagnosis and treatment of your eye condition. Without these results of these suggested scans, our doctors are limited with the treatment options.
  • Most of our fees for our consultations and diagnostic tests are Medicare rebatable.
  • All consultation and diagnostic tests are to be paid in full on the day of your appointment.
  • EFTPOS, Visa or MasterCard are accepted. We no longer accept CASH.
  • We offer on the spot Medicare claiming for applicable items numbers and diagnostic tests.
  • Visiting and overseas patients will be required to pay for their appointment in full and will be issued a receipt to claim from their Health Insurance or Travel Insurance
  • If you do not have a current approved Workcover or TAC claim number for your condition you will be required to pay for your consultation on the day of your appointment.